Terms of Return
A return of Peak Yam Pounder is accepted within 7 days of delivery. Buyer must pay for the cost of return. The yam pounding machine must be undamaged and packaging intact.
If your yam pounding machine become defective due to faulty material or workmanship within12 months from the date of purchase, we undertake to repair the product(s), provided:
DETACHING (REMOVING) THE POUNDING CHAMBER (POT)
COUPLING (FIXING) THE POUNDING CHAMBER (POT)
If you feel that detaching and fixing the pot is a problem to you (some customers do have challenge in detaching/ fixing especially during their first few weeks of using the machine), you can gently clean the pot with soft sponge & dry it with clean handkerchief without detaching the pounding pot from machine. Make sure water is not pour inside the machine during the cleaning process.
After cleaning, put a drop of cooking oil on the side of pounding blade (cross-iron inside the pot). It will soften the pounding blade during next day pounding.
Over pounding can make pounded yam to draw like rubber. To avoid this, pound between 1 minute to 90 seconds, OFF the machine & check the food texture/quality. If it’s not done, ON it again for the next 30 seconds, OFF & check/touch the food. Repeat this until you get the desire quality.
While pounding, please support the cover with your hand.
Thank you for using Peak Yam Pounder.
Enjoy your pounded yam at its peak.